Aeroport Girona

Pere IV

Ciutat del Prat

Málaga Centro

Marina Portals

FAQs

I have already made a purchase, how can I book?
Purchasing any of our products does not imply a booking, so it is necessary to book in advance. Send an email or call the hotel where you have purchased the experience. You will find this information in the product description. Encontrarás esta información en la descripción del producto.
Can I buy a voucher to give as a gift to someone else?
Of course, the person who buys the voucher does not have to be the beneficiary of the service.
I haven't received the confirmation voucher, what can I do?
Don't worry, send us an email to tiendaonline@salleshotels.com and we'll sort it out.
Does the product I bought expire?
Yes, all our products are valid for 12 months. You have plenty of time to come and enjoy them.
How do I know my order number?
We will send it to you along with your order confirmation by email. This booking receipt will be the one you will have to present at the hotel when you arrive on the booked date.
I want to return my purchase
Sorry, all products in our online shop are Non-Refundable. However, we do accept date changes free of charge subject to hotel availability.
Does the total value of the gift voucher have to be redeemed at once?
No, you can pay with the gift voucher and keep the remaining balance for later use. Gift vouchers can never be exchanged for cash.
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Comfort Hotels

Our history starts with one hotel that the Sallés family channelled all their love and dedication into. Today we continue to write that history with 10 hotels in the best locations of the Costa Brava, Barcelona, Malaga, Ciudad Real and Mallorca: four- and five-star hotels with great culinary and wellness offerings to pamper you in every way.

This idea is the foundation for the design at our Comfort and Collection hotels: for urban destinations or destinations in unique settings, with all the comforts and services, spacious yet cosy, modern yet warm.

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At Comfort Hotels, we take great care in every moment, space and detail of your stay to make you feel at home.

As your hosts in your destination city, we don’t settle for just providing the perfect accommodations for you. At Sallés Comfort hotels we have the best staff and services so you’ll take away great memories from your stay with us.

Visit our shop to access services, products and spa treatments that you can enjoy and gift to whomever you want without having to stay at the hotel.

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